When interacting with events manager, there’s various instances that users and admins will receive email notifications. You can configure these emails and add extra information using placeholders.
Your booking email templates and sending settings can be accessed from your settings page under the Email Settings tab.
Under this tab, you’ll find various panels including:
Before continuing, make sure you’ve configured your mail settings which is in this same tab, first panel.
These are the emails sent to users and event admins when bookings are made, modified or cancelled. All of these email formats can use Booking Related Placeholders, Event Related Placeholders and Location Related Placeholders placeholders.
If you would like to prevent any of these emails from being sent out, if you leave the subject blank, it will be ignored.
The first section of the booking email templates panel is concerned with who to send these emails to. You can choose whether to:
Admins and event owners will receive emails in three occasions:
When a user makes a booking for an event, they will receive emails in these situations:
Custom Booking Emails for Events and Gateways (pro level only)
You can also modify the emails sent for bookings to specific events and using specific gateways with the custom booking email templates feature.
Event Reminders (pro level only)
When users make a booking, you can choose to send users attending your events a reminder email x days before the event starts. Events Manager will check upcoming events on a daily basis and send attendees emails.
As with booking emails, you can also use the same set of placeholders.